How can we help you?

Placing an order

Question about a specific candy.

Use the form below to ask us questions about a particular type of candy. Please be as specific as possible.

Help me place an order.

If you need help placing an order, let us know below.

Orders not yet received

Where is my order?

If your order has shipped, we emailed you a tracking number. Please check your email for that tracking number (with link). Orders normally ship within 2 business days.


Please be aware that tracking information may not be immediately available when the tracking number is created. It takes a few hours for the carrier to process location and movement. Fill out the form below if you still need tracking information.

Cancel a recent order.

*Note: Orders that have already shipped will be subject to restocking fees.

Add/Remove a product from my order.

Fill out the form below if you need to add or remove products to a recent order. Be as detailed as possible. Understand that if the order has already shipped, you may be subject to additional shipping fees.

Change shipping method on a recent order.

Fill out the form below if you need to change the shipping method to a recent order. Understand that you may be subject to additional shipping fees.

Change shipping address on a recent order.

Fill out the form below if you need to change the shipping address to a recent order. Understand that if the order has already shipped, you may be subject to additional shipping fees. Please double check the new address for correctness.

Received Orders

There is a problem with my order.

We're sorry you have a problem with your order. Please complete the form below to get your concerns in the proper hands as soon as possible.

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Continue shopping
View cart & checkout